Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us and we will do our best to resolve the issue.
Returns
You may request a return by contacting us at shopfootballjerseykit@gmail.com.
To be eligible for a return, items should be:
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Unworn and unused
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In their original condition
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In their original packaging, where applicable
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Free from damage, stains, odors, or signs of use
Please contact us before sending any item back. Unauthorized returns may not be accepted.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at shopfootballjerseykit@gmail.com with your order number and clear photos of the issue.
We will review the situation and, where appropriate, offer a replacement or refund.
Refunds
Once your return or refund request has been reviewed and approved, the refund will be issued to your original payment method.
Please allow additional time for your bank or payment provider to process the refund and make the funds available in your account.
Non-Returnable Items
Items that have been worn, washed, damaged after delivery, altered, or otherwise used may not be eligible for a return or refund.
How to Contact Us
For all return, refund, or order-related questions:
Email: shopfootballjerseykit@gmail.com
Support: 24/7
Please include your order number in your email so we can assist you as quickly as possible.
Last updated: August 2026